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Returns Policy

Our customised blinds are made to the specifications that you have provided and it is very important that you take care in checking the details before placing an order. We are not able to agree to returns for blinds that are correctly made to your requirements.

Cancellations cannot be made for any blinds that have already gone into production.

Please inspect your blinds upon delivery. If damage in transit has occurred, sign received damaged and notify us within 48 hours. Also confirm that the blind matches your order.

Blinds damaged in transit will either be replaced or repaired if notified within 48 hours, after this 48 hour period there may be a charge.

Roman Blind and Wooden Venetian Blind